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Queensland Country Health FundQueensland Country Health Fund

Core Hospital (Basic+) $500 excess & Ultra Extras

Queensland Country Health Fund

Basic Plus$500 excessEmergency ambulanceDiscount for 18 to 29
Northern Territory Just me Change your answers
$103.70†a month after the base-tier rebate (24.1%)
$136.66a month, as filed with the Ombudsman
How $103.70 is worked out
  • Premium as filed - $136.66 a month (hospital share $59.93)
  • Government rebate - 24.1% of the premium (never of the loading): -$32.96
  • A month - $103.70

Go to insurer no commission on this policy

Hospital: what is covered

Covered (10)

  • Dental surgery
  • Eye (not cataracts)
  • Gastrointestinal endoscopy
  • Gynaecology
  • Hernia and appendix
  • Joint reconstructions
  • Male reproductive system
  • Miscarriage and termination of pregnancy
  • Skin
  • Tonsils, adenoids and grommets

Restricted (3)

  • Hospital psychiatric services
  • Palliative care
  • Rehabilitation

Not covered (25)

  • Assisted reproductive services
  • Back, neck and spine
  • Blood
  • Bone, joint and muscle
  • Brain and nervous system
  • Breast surgery (medically necessary)
  • Cataracts
  • Chemotherapy, radiotherapy and immunotherapy for cancer
  • Diabetes management (excluding insulin pumps)
  • Dialysis for chronic kidney failure
  • Digestive system
  • Ear, nose and throat
  • Heart and vascular system
  • Implantation of hearing devices
  • Insulin pumps
  • Joint replacements
  • Kidney and bladder
  • Lung and chest
  • Pain management
  • Pain management with device
  • Plastic and reconstructive surgery (medically necessary)
  • Podiatric surgery (provided by a registered podiatric surgeon)
  • Pregnancy and birth
  • Sleep studies
  • Weight loss surgery

Restricted means partially covered for hospital costs as a private patient in a public hospital; in a private room or private hospital you may face significant expenses.

Excess, waiting periods and hospital

Waiting periods

As filed by the insurer: No excess applies for Dependent Children up to and including 21 years

Extras: what you get back

ServiceWaiting periodExample benefits, as filedLimits
General dental2 monthsCheck-up (item 012): $54.00; Scale and clean (item 114): $89.00; Fluoride treatment (item 121): $24.00$1,400 per policy a year (shared with other services)
Major dental12 monthsTooth extraction (item 322): $180.00; Crown (item 615): $800.00$1,400 per policy a year (shared with other services)
Root canal12 monthsRoot canal (item 417): $170.00$1,400 per policy a year (shared with other services)
Braces12 monthsBraces, upper and lower, with a retainer (item 881): $1000.00$3,000 lifetime
Glasses and contact lenses2 monthsSingle vision glasses: $300.00; Multifocal glasses: $300.00$300 per policy a year
Prescriptions not on the PBS2 monthsPrescription: $70.00$500 per policy a year (shared with other services)
Physiotherapy2 monthsFirst visit: $55.00; Follow-up visit: $45.00$1,400 per policy a year (shared with other services)
Chiropractic2 monthsFirst visit: $55.00; Follow-up visit: $35.00$1,400 per policy a year (shared with other services)
Podiatry2 monthsFirst visit: $40.00; Follow-up visit: $40.00$1,400 per policy a year (shared with other services)
Psychology2 monthsFirst visit: $80.00; Follow-up visit: $80.00$1,400 per policy a year (shared with other services)
Acupuncture2 monthsFirst visit: $35.00; Follow-up visit: $35.00$1,400 per policy a year (shared with other services)
Remedial massage2 monthsFirst visit: $40.00; Follow-up visit: $40.00$1,400 per policy a year (shared with other services)
Hearing aids12 monthsHearing aid: 100% backLess than 10 years $1000. Between 10-14 years $1500. 15 years and over $2000. Limit renews every 3 Membership years.
Blood glucose monitors12 monthsBlood: 100% back$2000 per person 1 appliance(s) every 3 years (combined limit of blood glucose monitors & other services).
Audiology2 monthsFirst visit: $50.00; Follow-up visit: $50.00$1,400 per policy a year (shared with other services)
Antenatal and postnatal12 monthsFirst visit: $60.00; Follow-up visit: $60.00$60 per policy a year
Chinese herbal medicine2 monthsFirst visit: $35.00; Follow-up visit: $35.00$1,400 per policy a year (shared with other services)
Dietitian2 monthsFirst visit: $75.00; Follow-up visit: $40.00$1,400 per policy a year (shared with other services)
Exercise physiology2 monthsFirst visit: $50.00; Follow-up visit: $35.00$1,400 per policy a year (shared with other services)
Eye therapy (orthoptics)2 monthsFirst visit: $60.00; Follow-up visit: $60.00$1,400 per policy a year (shared with other services)
Health management programs2 monthsBenefit: $150.00$150 per policy a year
Home nursing12 monthsFirst visit: $50.00; Follow-up visit: $50.00$50 per visit or $150 per day up to $1000 per person per Membership year.
Occupational therapy2 monthsFirst visit: $80.00; Follow-up visit: $40.00$1,400 per policy a year (shared with other services)
Orthotics2 monthsBenefit: 100% back$1,400 per policy a year (shared with other services)
Osteopathy2 monthsFirst visit: $55.00; Follow-up visit: $35.00$1,400 per policy a year (shared with other services)
Speech therapy2 monthsFirst visit: $80.00; Follow-up visit: $40.00$1,400 per policy a year (shared with other services)
Vaccinations2 monthsVaccination: $70.00$500 per policy a year (shared with other services)

Other services, as filed: Rewarding Limits - Once you have held your extras cover with us for one year, we will automatically increase your annual limits for dental (excluding orthodontics) and therapies by $50 per year, up to a maximum of $250. After five years of membership, your limits will increase to $1,650 per person per Membership Year. We honour this loyalty limit for as long as you continuously hold this product. Rewarding limits do not apply to sub-limits. $400 sub-limit applies for Western Herbalism, Naturopathy, Yoga, Pilates, Tai Chi, Shiatsu and Alexander Technique under combined Physiotherapy limit. Ultra Extras also includes cover for: Western Herbalism (waiting period 2 months, $35 benefit for consultations up to sub-limit), Naturopathy (waiting period 2 months, $35 benefit for consultations up to sub-limit), Yoga (waiting period 2 months, $35 benefit for consultations, $17 for group consults up to sub-limit), Pilates (waiting period 2 months, $35 benefit for consultations, $17 for group consults up to sub-limit, Tai Chi (waiting period 2 months, $17 benefit for consultations up to sub-limit), Shiatsu (waiting period 2 months, $35 benefit for consultations up to sub-limit) and Alexander Technique (waiting period 2 months, $35 benefit for consultations, $17 for group consults up to sub-limit).

Health management (Healthy Living benefit) provides benefits towards the costs of metabolic dieticians or nutritionists consultations to assist with weight management, diabetes education consultations, quit smoking programs, skin checks for skin cancers (except where there is a Medicare benefit), bowel screening and bone density tests, a second yearly prostate specific antigen test not covered by Medicare, supermarket tours conducted by a dietitian or other allied health professional qualified to provide nutrition advice, and gym memberships/personal training sessions provided under an approved health management or chronic disease management program. Please contact the insurer for full details.

Ambulance

Emergency ambulance. Waiting period for emergency transport: 1 day.

Agreement hospitals in Northern Territory

Queensland Country Health Fund has agreements with 3 private hospitals here, as filed with the Ombudsman.

The list
  • Darwin Day Surgery - Wanguri (day hospital)
  • Darwin Private Hospital - Tiwi
  • NT Medical Specialist - Wanguri (day hospital)

This policy's other options

Every state, household and excess the insurer filed for this policy, with the premium before the rebate.

StateWho is coveredExcessA month, as filed
NSW Me and my partner $500$489.05
NSW My family $500$489.05
NSW My family, with adult children not studying $500$621.10
NSW Just me $500$244.53
NSW Me and my children $500$432.32
NSW Me and my children, with adult children not studying $500$548.77
NT Me and my partner $500$273.31
NT My family $500$273.31
NT My family, with adult children not studying $500$347.10
NT Just me $500$136.66
NT Me and my children $500$249.34
NT Me and my children, with adult children not studying $500$316.54
QLD Me and my partner $500$477.65
QLD My family $500$477.65
QLD My family, with adult children not studying $500$606.62
QLD Just me $500$238.83
QLD Me and my children $500$420.92
QLD Me and my children, with adult children not studying $500$534.29
SA Me and my partner $500$489.05
SA My family $500$489.05
SA My family, with adult children not studying $500$621.10
SA Just me $500$244.53
SA Me and my children $500$432.32
SA Me and my children, with adult children not studying $500$548.77
TAS Me and my partner $500$489.05
TAS My family $500$489.05
TAS My family, with adult children not studying $500$621.10
TAS Just me $500$244.53
TAS Me and my children $500$432.32
TAS Me and my children, with adult children not studying $500$548.77
VIC Me and my partner $500$489.05
VIC My family $500$489.05
VIC My family, with adult children not studying $500$621.10
VIC Just me $500$244.53
VIC Me and my children $500$432.32
VIC Me and my children, with adult children not studying $500$548.77
WA Me and my partner $500$489.05
WA My family $500$489.05
WA My family, with adult children not studying $500$621.10
WA Just me $500$244.53
WA Me and my children $500$432.32
WA Me and my children, with adult children not studying $500$548.77

Member retention (hospital cover)

88.4% is the Commonwealth Ombudsman's figure for HBF, the insurer of Queensland Country Health, in its State of the Health Funds Report 2024-25 (Table 1, page 15; data at 30 June 2025).

The Ombudsman describes it as one measure of the comparative effectiveness of insurers and of their level of member satisfaction: the percentage of members, hospital memberships only, who have remained with the insurer for 2 years or more (page 12). It is published for the insurer, not for this policy, and is not adjusted for policies that lapse when a member dies. The Ombudsman cautions that no single indicator shows an insurer's overall performance (page 27).

It is shown as published. The list is not sorted, filtered or ranked by it.

Member retention is the Commonwealth Ombudsman's figure, from its State of the Health Funds Report 2024-25. Source: Licensed from the Commonwealth Ombudsman under a Creative Commons 4.0 licence. This report is available from the Commonwealth Ombudsman website at www.ombudsman.gov.au.

Where this comes from

Policy details come from the PrivateHealth.gov.au dataset published by the Private Health Insurance Ombudsman on data.gov.au (release of 1 Oct 2026), licensed under Creative Commons Attribution 3.0 Australia. Statement 11U/DTAU10, filed by Queensland Country Health Fund, issued 1 May 2026.

† Monthly premium: the premium the insurer filed with the Private Health Insurance Ombudsman for this state, household and excess, before the Australian Government rebate. Answer the income and age questions and every figure becomes the premium after your rebate, with any Lifetime Health Cover loading added to the hospital share (the rebate never applies to the loading) and the age-based discount taken off it where the policy offers one. Insurers may quote a different payment frequency and round each step; check the figure with the insurer before you join.

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