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Smart Start Extras

HBF

Emergency ambulance
Victoria My family Change your answers
$32.84†a month after the base-tier rebate (24.1%)
$43.28a month, as filed with the Ombudsman
How $32.84 is worked out
  • Premium as filed - $43.28 a month
  • Government rebate - 24.1% of the premium (never of the loading): -$10.44
  • A month - $32.84

Go to insurer no commission on this policy

Extras: what you get back

ServiceWaiting periodExample benefits, as filedLimits
General dental2 monthsCheck-up (item 012): $24.00; Scale and clean (item 114): $49.00; Fluoride treatment (item 121): $13.00; Tooth extraction (item 322): $112.00$350 per person a year, $700 per policy a year
Glasses and contact lenses2 monthsSingle vision glasses: 100% back; Multifocal glasses: 100% back$120 per person a year, $240 per policy a year
Physiotherapy2 monthsFirst visit: $39.00; Follow-up visit: $33.00$200 per person a year, $400 per policy a year (shared with other services)
Chiropractic2 monthsFirst visit: $35.00; Follow-up visit: $23.00$200 per person a year, $400 per policy a year (shared with other services)
Acupuncture2 monthsFirst visit: $29.00; Follow-up visit: $29.00$100 per person a year, $200 per policy a year (shared with other services)
Remedial massage2 monthsFirst visit: $29.00; Follow-up visit: $29.00$100 per person a year, $200 per policy a year (shared with other services)
Chinese herbal medicine2 monthsFirst visit: $15.00; Follow-up visit: $15.00$100 per person a year, $200 per policy a year (shared with other services)
Health management programs2 monthsBenefit: 50% back$100 per person a year, $200 per policy a year (shared with other services)
Osteopathy2 monthsFirst visit: $46.00; Follow-up visit: $33.00$200 per person a year, $400 per policy a year (shared with other services)

Not covered: Major dental, Root canal, Braces, Prescriptions not on the PBS, Podiatry, Psychology, Hearing aids, Blood glucose monitors, Audiology, Antenatal and postnatal, Dietitian, Exercise physiology, Eye therapy (orthoptics), Home nursing, Occupational therapy, Orthotics, Speech therapy, Vaccinations.

Other services, as filed: Smart Start Extras also includes cover for: Hypnotherapy (waiting period 2 months, $59 initial or subsequent visit up to combined limit - see Acupuncture); Myotherapy (waiting period 2 months, $29 initial or subsequent visit up to combined limit - see Acupuncture)

Ambulance

Emergency ambulance. Call-out fees covered. Waiting period for emergency transport: 7 days.

This policy's other options

Every state, household and excess the insurer filed for this policy, with the premium before the rebate.

StateWho is coveredExcessA month, as filed
NSW Me and my partner None$44.32
NSW My family None$44.32
NSW My family, with adult children not studying None$48.75
NSW Just me None$22.16
NSW Me and my children None$37.67
NSW Me and my children, with adult children not studying None$42.11
NT Me and my partner None$29.90
NT My family None$29.90
NT My family, with adult children not studying None$32.89
NT Just me None$14.95
NT Me and my children None$25.38
NT Me and my children, with adult children not studying None$28.37
QLD Me and my partner None$45.45
QLD My family None$45.45
QLD My family, with adult children not studying None$50.01
QLD Just me None$22.73
QLD Me and my children None$38.63
QLD Me and my children, with adult children not studying None$43.19
SA Me and my partner None$45.45
SA My family None$45.45
SA My family, with adult children not studying None$50.01
SA Just me None$22.73
SA Me and my children None$38.63
SA Me and my children, with adult children not studying None$43.19
TAS Me and my partner None$33.72
TAS My family None$33.72
TAS My family, with adult children not studying None$37.06
TAS Just me None$16.86
TAS Me and my children None$28.64
TAS Me and my children, with adult children not studying None$32.02
VIC Me and my partner None$43.28
VIC My family None$43.28
VIC My family, with adult children not studying None$47.58
VIC Just me None$21.64
VIC Me and my children None$36.76
VIC Me and my children, with adult children not studying None$41.11
WA Me and my partner None$42.41
WA My family None$42.41
WA My family, with adult children not studying None$46.62
WA Just me None$21.20
WA Me and my children None$36.02
WA Me and my children, with adult children not studying None$40.28

Where this comes from

Policy details come from the PrivateHealth.gov.au dataset published by the Private Health Insurance Ombudsman on data.gov.au (release of 1 Oct 2026), licensed under Creative Commons Attribution 3.0 Australia. Statement I33/VBTWP2D, filed by HBF Health Limited, issued 1 Apr 2026.

† Monthly premium: the premium the insurer filed with the Private Health Insurance Ombudsman for this state, household and excess, before the Australian Government rebate. Answer the income and age questions and every figure becomes the premium after your rebate, with any Lifetime Health Cover loading added to the hospital share (the rebate never applies to the loading) and the age-based discount taken off it where the policy offers one. Insurers may quote a different payment frequency and round each step; check the figure with the insurer before you join.

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