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BupaBupa

Gold Ultimate Health Cover

Bupa

GoldNo excessEmergency ambulanceDiscount for 18 to 29
New South Wales Just me Change your answers
$485.99†a month after the base-tier rebate (24.1%)
$640.45a month, as filed with the Ombudsman
How $485.99 is worked out
  • Premium as filed - $640.45 a month
  • Government rebate - 24.1% of the premium (never of the loading): -$154.46
  • A month - $485.99

Go to insurer no commission on this policy

Hospital: what is covered

Covered (38)

  • Assisted reproductive services
  • Back, neck and spine
  • Blood
  • Bone, joint and muscle
  • Brain and nervous system
  • Breast surgery (medically necessary)
  • Cataracts
  • Chemotherapy, radiotherapy and immunotherapy for cancer
  • Dental surgery
  • Diabetes management (excluding insulin pumps)
  • Dialysis for chronic kidney failure
  • Digestive system
  • Ear, nose and throat
  • Eye (not cataracts)
  • Gastrointestinal endoscopy
  • Gynaecology
  • Heart and vascular system
  • Hernia and appendix
  • Hospital psychiatric services
  • Implantation of hearing devices
  • Insulin pumps
  • Joint reconstructions
  • Joint replacements
  • Kidney and bladder
  • Lung and chest
  • Male reproductive system
  • Miscarriage and termination of pregnancy
  • Pain management
  • Pain management with device
  • Palliative care
  • Plastic and reconstructive surgery (medically necessary)
  • Podiatric surgery (provided by a registered podiatric surgeon)
  • Pregnancy and birth
  • Rehabilitation
  • Skin
  • Sleep studies
  • Tonsils, adenoids and grommets
  • Weight loss surgery

Restricted (0)

None.

Not covered (0)

None.

Restricted means partially covered for hospital costs as a private patient in a public hospital; in a private room or private hospital you may face significant expenses.

Excess, waiting periods and hospital

Waiting periods

As filed by the insurer: You get a Gap Bonus to help pay for medical gaps when admitted to hospital. Plus, access to an advice line to help you navigate the health system. For more details on the product contact Bupa.

For accommodation we pay up to $75 per night to a limit of $300 per person per trip. Benefits are payable per return trip. Eligibility criteria apply. Contact Bupa for more information.

Extras: what you get back

ServiceWaiting periodExample benefits, as filedLimits
General dental *2 monthsCheck-up (item 012): $45.10; Scale and clean (item 114): $90.45; Fluoride treatment (item 121): $35.00; Tooth extraction (item 322): $132.00no yearly limit
Major dental *12 monthsCrown (item 615): $1408.00$1,600 per policy a year (shared with other services)
Root canal12 monthsRoot canal (item 417): $280.50$1,600 per policy a year (shared with other services)
Braces12 monthsBraces, upper and lower, with a retainer (item 881): 100% back$1,600 per policy a year, $3,200 lifetime
Glasses and contact lenses2 monthsSingle vision glasses: $294.55; Multifocal glasses: $416.55$420 per policy a year
Prescriptions not on the PBS *2 monthsPrescription: $75.00$1,500 per policy a year
Physiotherapy2 monthsFirst visit: $69.40; Follow-up visit: $57.75$1,500 per policy a year
Chiropractic2 monthsFirst visit: $55.80; Follow-up visit: $38.50$1,000 per policy a year (shared with other services)
Podiatry2 monthsFirst visit: $65.00; Follow-up visit: $45.10$1,000 per policy a year
Psychology2 monthsFirst visit: $147.50; Follow-up visit: $131.00$1,000 per policy a year
Acupuncture2 monthsFirst visit: $43.00; Follow-up visit: $34.00$1,000 per policy a year (shared with other services)
Remedial massage2 monthsFirst visit: $62.50; Follow-up visit: $55.00$1,000 per policy a year (shared with other services)
Hearing aids *12 monthsHearing aid: 100% back$850 per policy a year, 1 service every 3 years
Blood glucose monitors *12 monthsBlood: 85% back$600 per policy a year, 1 service every year
Antenatal and postnatal *2 monthsFirst visit: $22.00; Follow-up visit: $22.00$500 per policy a year
Chinese herbal medicine2 monthsFirst visit: $35.20; Follow-up visit: $26.40$1,000 per policy a year (shared with other services)
Dietitian *2 monthsFirst visit: $64.00; Follow-up visit: $41.00$1,000 per policy a year
Exercise physiology2 monthsFirst visit: $35.20; Follow-up visit: $26.40$1,000 per policy a year (shared with other services)
Eye therapy (orthoptics)2 monthsFirst visit: $60.00; Follow-up visit: $40.00$1,000 per policy a year
Health management programs6 monthsBenefit: 50% back$300 per policy a year
Home nursing *2 monthsFirst visit: $44.00; Follow-up visit: $44.00$400 per policy a year
Occupational therapy2 monthsFirst visit: $110.50; Follow-up visit: $78.00$1,000 per policy a year
Orthotics *12 monthsBenefit: $100.00$1,000 per policy a year, 1 service every year
Osteopathy2 monthsFirst visit: $69.00; Follow-up visit: $47.50$1,000 per policy a year (shared with other services)
Speech therapy2 monthsFirst visit: $112.00; Follow-up visit: $74.00$1,000 per policy a year

Not covered: Audiology, Vaccinations.

* Ante/Post-natal consultations and courses including lactation consultations, with a Bupa recognised provider in private practice. Home nursing covers selected services. Dietary covers consultations only. Two fully custom-made orthoses (one pair) are payable once per person per calendar year. Blood Glucose monitors are payable once per year. Hearing Aids are payable once every 3 years. Dentures payable once every 3 years. Periodic oral examination 012, Scale & Clean 114, Fluoride treatment 121 payable once every 6 months. Pharmacy benefit paid after current PBS patient contribution deducted.

Other services, as filed: Includes access to Blua Online Doctor Appointments. We pay 100% of the cost for eligible consults only, up to a yearly limit of 3 services per person. Benefits are not payable for services listed on the Medicare Benefits Schedule (MBS). 2-months waiting period, eligibility criteria, terms and conditions apply. 100% of travel expenses up to $200 per person, and $75 per night of accommodation fees up to $300 per person for essential hospital or medical treatment where the total return distance is 200km or more from home. Where applicable, benefits are paid under Hospital cover only (you cannot claim under both Hospital and Extras for the same trip). 2-months waiting period and eligibility criteria apply. Mental health includes Psychology, Digital Mental Health, Social Work (psychological therapies), and Counselling (including Indigenous Counselling). Sub-limits apply for Digital Mental Health. Orthotics and other health aids are payable under the Health Appliances category up to $1000 per year. Sub-limits and restrictions apply. 100% cover for laser eye surgery by Bupa recognised providers. Excludes lens implant for eye correction and wavefront scans. A 3 year waiting period applies for new members joining this policy.

When requiring urgent hospital treatment as the result of an accident, the Accident Benefit can boost extras limits (subject to eligibility criteria).

No yearly limit on preventative dental.

Ambulance

Emergency ambulance. Call-out fees covered. Waiting period for emergency transport: 1 day. No limit on emergency transport.

Agreement hospitals in ACT

Bupa has agreements with 14 private hospitals here, as filed with the Ombudsman.

The list
  • ACT Endoscopy - Deakin (day hospital)
  • Act Day Hospital - Deakin (day hospital)
  • Barton Private Hospital - Barton
  • Brindabella Endoscopy Centre - Garran (day hospital)
  • Calvary Bruce Private Hospital - Bruce
  • Calvary John James Hospital - Deakin
  • Canberra Imaging Group - Deakin (day hospital)
  • Canberra Microsurgery - Phillip (day hospital)
  • Canberra Private Hospital - Deakin
  • Canberra Surgicentre - Braddon (day hospital)
  • IMH Deakin Private Hospital - Deakin
  • Icon Cancer Centre Canberra - Bruce (day hospital)
  • Mugga Wara Endoscopy Centre - Deakin (day hospital)
  • National Capital Private Hospital - Garran

This policy's other options

Every state, household and excess the insurer filed for this policy, with the premium before the rebate.

StateWho is coveredExcessA month, as filed
NSW Me and my partner None$1,280.90
NSW My family None$1,305.50
NSW My family, with adult children not studying None$1,751.10
NSW Just me None$640.45
NSW Me and my children None$1,069.00
NSW Me and my children, with adult children not studying None$1,312.95
NT Me and my partner None$712.80
NT My family None$727.55
NT My family, with adult children not studying None$1,006.70
NT Just me None$356.40
NT Me and my children None$595.45
NT Me and my children, with adult children not studying None$730.65
QLD Me and my partner None$1,381.20
QLD My family None$1,403.55
QLD My family, with adult children not studying None$1,767.65
QLD Just me None$690.60
QLD Me and my children None$1,150.65
QLD Me and my children, with adult children not studying None$1,415.75
SA Me and my partner None$1,219.70
SA My family None$1,243.95
SA My family, with adult children not studying None$1,622.55
SA Just me None$609.85
SA Me and my children None$1,018.35
SA Me and my children, with adult children not studying None$1,250.20
TAS Me and my partner None$1,023.70
TAS My family None$1,040.30
TAS My family, with adult children not studying None$1,376.25
TAS Just me None$511.85
TAS Me and my children None$852.85
TAS Me and my children, with adult children not studying None$1,049.30
VIC Me and my partner None$1,280.20
VIC My family None$1,304.55
VIC My family, with adult children not studying None$1,687.65
VIC Just me None$640.10
VIC Me and my children None$1,068.35
VIC Me and my children, with adult children not studying None$1,312.20
WA Me and my partner None$1,250.50
WA My family None$1,275.85
WA My family, with adult children not studying None$1,703.50
WA Just me None$625.25
WA Me and my children None$1,044.35
WA Me and my children, with adult children not studying None$1,281.75

Member retention (hospital cover)

86.1% is the Commonwealth Ombudsman's figure for BUPA in its State of the Health Funds Report 2024-25 (Table 1, page 15; data at 30 June 2025).

The Ombudsman describes it as one measure of the comparative effectiveness of insurers and of their level of member satisfaction: the percentage of members, hospital memberships only, who have remained with the insurer for 2 years or more (page 12). It is published for the insurer, not for this policy, and is not adjusted for policies that lapse when a member dies. The Ombudsman cautions that no single indicator shows an insurer's overall performance (page 27).

It is shown as published. The list is not sorted, filtered or ranked by it.

Member retention is the Commonwealth Ombudsman's figure, from its State of the Health Funds Report 2024-25. Source: Licensed from the Commonwealth Ombudsman under a Creative Commons 4.0 licence. This report is available from the Commonwealth Ombudsman website at www.ombudsman.gov.au.

Where this comes from

Policy details come from the PrivateHealth.gov.au dataset published by the Private Health Insurance Ombudsman on data.gov.au (release of 1 Oct 2026), licensed under Creative Commons Attribution 3.0 Australia. Statement J1/NAWX10, filed by Bupa HI Pty Ltd, issued 17 Sept 2026.

† Monthly premium: the premium the insurer filed with the Private Health Insurance Ombudsman for this state, household and excess, before the Australian Government rebate. Answer the income and age questions and every figure becomes the premium after your rebate, with any Lifetime Health Cover loading added to the hospital share (the rebate never applies to the loading) and the age-based discount taken off it where the policy offers one. Insurers may quote a different payment frequency and round each step; check the figure with the insurer before you join.

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