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HCF MY FUTURE 250 BASIC PLUS

HCF

Basic Plus$250 excessEmergency ambulance
South Australia Just me Change your answers
$140.79†a month after the base-tier rebate (24.1%)
$185.54a month, as filed with the Ombudsman
How $140.79 is worked out
  • Premium as filed - $185.54 a month
  • Government rebate - 24.1% of the premium (never of the loading): -$44.75
  • A month - $140.79

Go to insurer no commission on this policy

Hospital: what is covered

Covered (10)

  • Bone, joint and muscle
  • Dental surgery
  • Ear, nose and throat
  • Gynaecology
  • Hernia and appendix
  • Joint reconstructions
  • Miscarriage and termination of pregnancy
  • Skin
  • Sleep studies
  • Tonsils, adenoids and grommets

Restricted (3)

  • Hospital psychiatric services
  • Palliative care
  • Rehabilitation

Not covered (25)

  • Assisted reproductive services
  • Back, neck and spine
  • Blood
  • Brain and nervous system
  • Breast surgery (medically necessary)
  • Cataracts
  • Chemotherapy, radiotherapy and immunotherapy for cancer
  • Diabetes management (excluding insulin pumps)
  • Dialysis for chronic kidney failure
  • Digestive system
  • Eye (not cataracts)
  • Gastrointestinal endoscopy
  • Heart and vascular system
  • Implantation of hearing devices
  • Insulin pumps
  • Joint replacements
  • Kidney and bladder
  • Lung and chest
  • Male reproductive system
  • Pain management
  • Pain management with device
  • Plastic and reconstructive surgery (medically necessary)
  • Podiatric surgery (provided by a registered podiatric surgeon)
  • Pregnancy and birth
  • Weight loss surgery

Restricted means partially covered for hospital costs as a private patient in a public hospital; in a private room or private hospital you may face significant expenses.

Excess, waiting periods and hospital

Waiting periods

As filed by the insurer: An affordable and combined hospital and extras package designed for healthy young singles and couples without dependant kids. No excess for accident related treatment. Includes involuntary unemployment assistance, accident safeguard, travel and accommodation benefits for hospital admissions and cover for unlimited emergency ambulance trips. See fund rules for more information. Access to over 100 exclusive offers through HCF Thank You program. For more information visit: www.hcf.com.au/thankyou.

Extras: what you get back

ServiceWaiting periodExample benefits, as filedLimits
General dental *2 monthsCheck-up (item 012): $29.00; Scale and clean (item 114): $57.00; Fluoride treatment (item 121): $25.00$900 per policy a year (shared with other services)
Major dental *12 monthsTooth extraction (item 322): $156.00$900 per policy a year (shared with other services)
Root canal *12 monthsRoot canal (item 417): $138.00$900 per policy a year (shared with other services)
Glasses and contact lenses2 monthsSingle vision glasses: 100% back; Multifocal glasses: 100% back$180 per policy a year
Physiotherapy *2 monthsFirst visit: $38.00; Follow-up visit: $32.00$900 per policy a year (shared with other services)
Chiropractic *2 monthsFirst visit: $30.00; Follow-up visit: $26.00$900 per policy a year (shared with other services)
Psychology *2 monthsFirst visit: $35.00; Follow-up visit: $35.00$900 per policy a year (shared with other services)
Acupuncture *2 monthsFirst visit: $30.00; Follow-up visit: $30.00$900 per policy a year (shared with other services)
Remedial massage *2 monthsFirst visit: $27.00; Follow-up visit: $27.00$900 per policy a year (shared with other services)
Chinese herbal medicine *2 monthsFirst visit: $30.00; Follow-up visit: $30.00$900 per policy a year (shared with other services)
Exercise physiology *2 monthsFirst visit: $26.00; Follow-up visit: $26.00$900 per policy a year (shared with other services)
Osteopathy *2 monthsFirst visit: $38.00; Follow-up visit: $36.00$900 per policy a year (shared with other services)
Vaccinations *2 monthsVaccination: $50.00$900 per policy a year (shared with other services)

Not covered: Braces, Prescriptions not on the PBS, Podiatry, Hearing aids, Blood glucose monitors, Audiology, Antenatal and postnatal, Dietitian, Eye therapy (orthoptics), Health management programs, Home nursing, Occupational therapy, Orthotics, Speech therapy.

* Features a combined limit of $900 per person per calendar year. General dental includes 100% back on 1 check-up, 1 scale and clean and 1 fluoride at participating No Gap providers and subject to annual limit. A higher psychology benefit ($55) may apply after Medicare Mental Health Treatment Plan is used up.

Other services, as filed: Features a combined limit, with a separate optical limit. Includes a range of no-gap services delivered through participating physiotherapists and optical providers in selected states. Includes mental health services (psychology, HCF-approved counselling, accredited mental health social worker and HCF-approved online cognitive behavioural therapy courses). In chair treatment and home application teeth whitening provided by a dentist, service limits apply - in-chair treatment – max 8 teeth/session – or one take home kit; applies every 36 months.

Ambulance

Emergency ambulance. Call-out fees covered. Waiting period for emergency transport: 1 day. No limit on emergency transport.

Agreement hospitals in ACT

HCF has agreements with 14 private hospitals here, as filed with the Ombudsman.

The list
  • ACT Endoscopy - Deakin (day hospital)
  • Act Day Hospital - Deakin (day hospital)
  • Barton Private Hospital - Barton
  • Brindabella Endoscopy Centre - Garran (day hospital)
  • Calvary Bruce Private Hospital - Bruce
  • Calvary John James Hospital - Deakin
  • Canberra Imaging Group - Deakin (day hospital)
  • Canberra Microsurgery - Phillip (day hospital)
  • Canberra Surgicentre - Braddon (day hospital)
  • Genea Canberra - Deakin (day hospital)
  • IMH Deakin Private Hospital - Deakin
  • Icon Cancer Centre Canberra - Bruce (day hospital)
  • Mugga Wara Endoscopy Centre - Deakin (day hospital)
  • National Capital Private Hospital - Garran

This policy's other options

Every state, household and excess the insurer filed for this policy, with the premium before the rebate.

StateWho is coveredExcessA month, as filed
NSW Me and my partner $250$356.50
NSW Just me $250$178.25
NT Me and my partner $250$186.22
NT Just me $250$93.11
QLD Me and my partner $250$377.72
QLD Just me $250$188.86
SA Me and my partner $250$371.08
SA Just me $250$185.54
TAS Me and my partner $250$362.68
TAS Just me $250$181.34
VIC Me and my partner $250$363.40
VIC Just me $250$181.70
WA Me and my partner $250$280.46
WA Just me $250$140.23

Member retention (hospital cover)

83.7% is the Commonwealth Ombudsman's figure for HCF in its State of the Health Funds Report 2024-25 (Table 1, page 15; data at 30 June 2025).

The Ombudsman describes it as one measure of the comparative effectiveness of insurers and of their level of member satisfaction: the percentage of members, hospital memberships only, who have remained with the insurer for 2 years or more (page 12). It is published for the insurer, not for this policy, and is not adjusted for policies that lapse when a member dies. The Ombudsman cautions that no single indicator shows an insurer's overall performance (page 27).

It is shown as published. The list is not sorted, filtered or ranked by it.

Member retention is the Commonwealth Ombudsman's figure, from its State of the Health Funds Report 2024-25. Source: Licensed from the Commonwealth Ombudsman under a Creative Commons 4.0 licence. This report is available from the Commonwealth Ombudsman website at www.ombudsman.gov.au.

Where this comes from

Policy details come from the PrivateHealth.gov.au dataset published by the Private Health Insurance Ombudsman on data.gov.au (release of 1 Oct 2026), licensed under Creative Commons Attribution 3.0 Australia. Statement J40A/SMFA10, filed by HCF, issued 1 Apr 2026.

† Monthly premium: the premium the insurer filed with the Private Health Insurance Ombudsman for this state, household and excess, before the Australian Government rebate. Answer the income and age questions and every figure becomes the premium after your rebate, with any Lifetime Health Cover loading added to the hospital share (the rebate never applies to the loading) and the age-based discount taken off it where the policy offers one. Insurers may quote a different payment frequency and round each step; check the figure with the insurer before you join.

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